Q: Is removing my old roof required?
A: Not always, but it is usually best. Primarily, it aids in assessing the condition of the roof’s substructure. It is not uncommon for us to find unknown dry rot and pest infestation at the time of tear off. With the roof removed, these problems can be addressed right at the source. Please note that any irregularities in the existing roof will more than likely show through new roofing. With some types of roofing, local building codes limit the number of layers allowed.
Q: My roof leaks. Do I need a new one?
A: Not necessarily. A roof leak can be the result from damage done to only one area of the roof system or the result of a loose or missing flashing. A roof failure, however, such as improper roof system installation practices, incorrect material choice for the roof structure, or material failure, is generally irreversible.
Q: I have always had a moss problem, what can I do to solve this?
A: By hand removing the moss only on the edges and keyways, as opposed to the surface of the shingles, it does not disturb the protective granules. We also apply a moss barrier to deter the moss from growing for an average of 2 years, depending on the surroundings of your roof, such as trees, shade and weather.
It is not recommended to pressure wash or use a broom to sweep off the moss, this disturbs the granules on a composition roof and can void your warranty.
Q: My roof is pretty flat, what are my options?
A: We consider a “flat” roof to be a pitch of 3/12 or less. There are methods available to apply standard roofing to lower pitches. Special water proofing underlayments may be applied or maybe a membrane roof would suit your needs. After assessing your situation we would be more than happy to advise you on the best options
Q: Are your estimates free and how long are they valid?
A: Estimates are free and they are good for 90 days. Past 90 days it is best to call us and ask if a re estimate is needed. Often an estimate is good beyond 90 days depending on the type of estimate. Roofing estimates are only good for 60 days due to the rising costs of materials.
You are welcome to call for an appointment, an estimate, or complete our convenient on line form.
Q: Can I have my roof done in the winter or during bad weather?
A: Salem Roof Care does roofing all year round. It usually only takes 3-6 hours to actually tear off the existing roof and apply water tight felt paper. Start to finish, a roof is usually completed in 2-3 days. The new roof itself can often be installed during inclement weather.
Q. What sort of warranty do you carry?
A: Salem Roof Cares labor warranty is for five years. Roofing materials warranty is only as good as it’s manufacturer. Some manufacturer’s have an upfront warranty for the first through fifth year, they will pay for labor and materials to replace any defective shingles. The roof must be installed to a manufacturer’s specifications to qualify for the warranty. Please note that most warranties are not transferable to new owners our Salem Roof Care five year workmanship warranty is transferable to new property owners (one time)
Q: I am planning to have my home re-roofed soon but am very concerned about my landscaping being damaged. What assurances do you have for these concerns?
A: Salem Roof Care has developed techniques for eliminating 99.9% of the roofing debris from reaching the ground. We understand your concerns and we take great pride in leaving your property and landscaping in pristine condition.
Q: Is it still possible to get #1 Heavy Shakes?
A: Absolutely. We buy direct hand-split, re-sawn and edge trimmed shakes from one of the last quality shake mills in Oregon. The grain is tight and straight. Roof life expectancy is 25-30 years.
Q: What is the difference between a fiberglass laminate and 3-tab shingles?
A: A laminate is composed of two shingle strips glued together in a way that creates a random appearance. They are rated for 25, 30, 40 and 50 years depending on the quality and thickness. The weight per square is much greater than a 3-tab type. The 3-tab shingle is a one layer, flat shingle. It has vertical keyways (slots) across it to create its pattern. It is available in 25 and 30 year ratings.
Q: My roof seems to be leaking and it is NOT raining. Why?
A: Condensation is most likely your problem. Vaulted ceilings are prone to this problem and may need to be vented, if possible, at the ridge and eaves. A moist crawl space can produce 20 gallons of water vapor per 1000 square feet and should be covered with 6-mil visqueen. Also, plants, bath fans, and other humidity all contribute to condensation problems. Another possibility could be plumbing leaks from toilets or sinks and the piping that connects to them.
Q: I would like to pressure wash my tile or shake roof. Any advice?
A: We would be happy to give you a free estimate to pressure wash your tile or shake roof. We would come out to assess your roof to see if your tile or shake roof could withstand pressure washing depending on age and condition of your roof pressure washing could further deteriorate your tile or shake roof, If pressure washing is not an option we would go over with you the other options we have for removing moss.
Q: I have an existing shake/composition roof and would like to go with tile now, will my structure support it?
A: Many existing roof substructures will support a new tile roof. Engineering specialists are consulted to ensure proper framing is present or could be added.
Q: Can I cover (roof) over my old roof?
A: Installing a new roof over an existing roof is acceptable but not generally recommended. Having a suitable surface to attached the new roof to can only be guaranteed with a complete tear-off and inspection of the homes roof deck.
Q: How many layers of roofing can I put on my house or building?
A: Most building codes allow a structure to have two roof membranes. However, Salem will allow up to two residential roofing layers if the structure can support it. Generally though, experienced roofing contractors use the rule one and off which allows the roofing contractor to inspect the roof deck and make any necessary repairs. Also, the roofing system itself lasts longer and the roof warranty may qualify for an extended coverage period.
Q: Can I cover (roof) over my old roof?
A: Installing a new roof over an existing roof is acceptable but not generally recommended. Having a suitable surface to attached the new roof to can only be guaranteed with a complete tear-off and inspection of the homes roof deck.
Q: When is the Ideal time to put a new roof on?
A: There are two questions here and thus two answers. First, the best time to install a new roof is before the old one is leaking and this requires a periodic inspection by a professional roofer. The other question is what time of year is best for installing a new roof. That answer is based on weather, which in Oregon can be most any day its not raining. Actuality though, May through September are ideal, but anytime dry days are predicted, go for it.
Q: Can I do my own roof installation, or should I hire a roofing contractor?
A: The challenges of installing a new roof are numerous, including the danger of a workplace accident along with the skill and knowledge associated with installing a roof system. Manufactures generally will not issue a warranty if the product is not installed by a licensed professional.
Q: How should I get ready for the installation of my new roof?
A: The installation of a new roof will generally affect you in three ways: vibration inside the home, debris in the attic and outside area, and noise. The first one, vibration, means you should remove all loose items from you walls and shelves. Debris, the second one, can occur in your attic and especially outside. A good roofer will discuss how to protect these areas. Last is noise, and lots of it. If you have pets at home or work from home, plan accordingl
Q: What is felt underlayment?
A: A roofing felt underlayment is typically a membrane that is laid between the roof deck and the roof covering. One type of underlayment is rolled out and nailed to the deck while another type is adhered directly to the deck of the roof.
Q: How can I identify when my roof has a problem?
A: Unfortunately, most roof problems are discovered after the roof has been leaking or other damage has occurred. Yearly inspections will often reveal cracked, warped, or missing shingles, loose seams, mislaid or deteriorated flashing and excessive granule loss in the gutters. Inside your home, look for discolored sheetrock or ceiling tiles, cracked paint and peeling wallpaper.
Q: What are my options when I decide to install a new roof?
A: Your first decision will be about two important options. You can select a complete tear-off and replacement of the existing roof system, or your can elect to have a new roof installed over the existing roof. The best roofing contractors generally will only install a new roof system once the old roof has been torn off and the decking and structure inspected for soundness.
Q: What is the best roof on the market today?
A: Unfortunately, there is not one product that solves all roofing problems. Sometimes, depending on the structure, it may be a combination of two or more products. The key to selecting the best roofing system(s) for your home or building is identifying the specific roof design requirements your structure has. That’s where an experienced roofing contractor can help
Q: How much does a new roof cost?
A: The price of a new roof depends on many factors, just like the price of a new car. Some roofs last for years, others last for decades. The type of material you select will affect the overall price, but so will the reputation of the roofing contractor. Do your research and select the roofing material and roofing contractor that best fits your specific needs and comfort zone.
Q: How do I know if I’m paying too much for my roof?
A: That’s a tough one, because generally you will know the true cost of the material and roofing installation only decades later. Your best bet is to choose a reputable roofing contractor, one that scores high on Angie’s List, Google Reviews and past customer testimonials.
Q: Why do roofing companies carry insurance?
A: When someone on your property gets hurt, you are open to a lawsuit, even people you hire. The roofing company’s insurance covers their employees in case of a work site accident and protects you and your assets.
Q: Can my roof be repaired?
A: Generally the answer is yes. Unless the roof is at the end of its useful life or it was so poorly installed, a repair can be preformed. The real question will be, is it less expensive to repair it or cheaper over the long run to replace it.
Q: Should I have my chimney looked along with my roof?
A: You bet. In fact, its better to get the chimney repairs done while the old roof is on rather than work on or around a beautiful new roof. As a note, many roof leaks are related to the chimney flashings or the actual chimney itself.